Reach us at triplettotravel@gmail.com. Include the account email, trip link or trip title if relevant, and a short description of what happened.
Support
Contact Tripletto
Need help with an itinerary, account, billing issue, debug download, or legal question? Start here.
Best details to send
- For itinerary issues: destination, dates, what looked wrong, and whether flights or hotels were already booked.
- For download or app bugs: browser, device, screenshot if helpful, and whether a debug JSON was generated.
- For billing: charge date, amount, account email, and the plan or credit involved.
- For privacy or accessibility: the page, request, and any deadline that matters.
Response times
We try to respond as quickly as we can, but response times can vary while the product is evolving. Urgent travel, booking, visa, medical, safety, or legal issues should be handled directly with the relevant provider or professional adviser.